When 31 state attorneys general and three of the largest U.S. credit reporting agencies (CRAs)—TransUnion, Experian, and Equifax—settled an investigation in 2015 that looked into consumer complaints, the spotlight focus went far beyond just the CRAs involved and included furnishers, those entities which provide information relating to consumers to one or more consumer reporting agencies for inclusion in a consumer report. The settlement will likely require furnishers to make extensive changes in their policies, procedures, and processes to significantly enhance data accuracy and integrity.
