Sallie Mae names chief risk and compliance officer

Palmer will oversee Sallie Mae’s integrated risk and compliance organization. She succeeds Jeff Dale, who served as chief risk officer since 2014 and interim chief risk and compliance officer since fall 2020.

Palmer joins Sallie Mae from Capital One, where she served as senior vice president of risk management. She brings more than 20 years of experience in risk assessment and management, regulatory compliance, process improvement, program management, business analysis, operations leadership, and change management. She has built and transformed programs in enterprise risk, operational risk, cyber and technology risk, internal and external fraud risk, third-party risk, and business continuity risk.