Numerous companies still rely on inefficient, manual processes when conducting investigations, resulting in wasted time and resources. And yet, many compliance officers and in-house lawyers would tell you the challenges that come with the rise in the number and types of investigations.

That’s the finding of a recent cross-industry poll from Compliance Week and information management software provider OpenText, the “Investigations Benchmarking Survey,” that polled 200 compliance, audit, legal, and risk practitioners on how they view the investigative process within their companies, what has changed in the process during the last few years, what to expect in the future, and much more. Respondents represented the following functions: compliance (42 percent); internal audit (18 percent); legal (14 percent); risk management (10 percent); security (4 percent); HR (3 percent); and IT (1 percent), with 8 percent choosing “other.”

Jaclyn Jaeger is a freelance contributor to Compliance Week after working for the company for 15 years. She writes on a wide variety of topics, including ethics and compliance, risk management, legal,...