Adobe agrees to $150M settlement over alleged cancellation fee violations
By 
Oscar Gonzalez2026-03-17T21:22:00
Adobe agreed to a $150 million settlement with the U.S. Department of Justice (DOJ) over accusations that it concealed software termination fees and made it difficult for customers to cancel, the department said on Friday. This case marks another instance of a lawsuit filed by the U.S. Federal Trade Commission (FTC) under the Biden Administration that continued without interruption by the Trump administration.
The FTC began investigating Adobe in 2022 over the company’s subscription fees and cancellation policies. The agency filed its lawsuit in 2024, alleging Adobe violated the Restore Online Shoppers’ Confidence Act (ROSCA) by failing to clearly disclose cancellation fees for its monthly subscription plans by burying the information in the fine print or obscure links during the sign-up process. The suit claims users were required to go through multiple steps to cancel their subscriptions online or over the phone, which led to unexpected charges when terminating their subscriptions early.
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