The Federal Trade Commission (FTC) took aim at Adobe and two executives Monday for making it too difficult for consumers to cancel their subscriptions and often charging a fee to do so.
The Department of Justice filed a complaint in U.S. District Court for the Northern District of California on behalf of the FTC, alleging Adobe hid from consumers that they would be subjected to a fee for canceling a subscription. Adobe violated the Restore Online Shoppers’ Confidence Act (ROSCA), the agencies alleged.
