FCC fines Charter Communications $15M over failing to report 911 outages
By 
Adrianne Appel2024-07-30T20:32:00
Charter Communications agreed to pay $15 million and put in place a “robust” compliance plan, including cybersecurity upgrades, to settle allegations it didn’t comply with emergency 911 and network outage notification rules, the Federal Communications Commission (FCC) announced.
The agreement marks the first time that the FCC has required that significant cybersecurity steps be taken, the agency said in a press release Monday.
FCC rules require interconnected voice over internet protocol providers, like Charter, to immediately notify 911 call centers for outages that last longer than 30 minutes.
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