Airline companies operating in the EU must take on board new rules covering a wide range of issues, from how to handle passenger compensation claims to notification of hand baggage allowances, rights to additional support, and transparent, timely communications.
Ruth Prickett graduated from Cambridge University with a BA hons in History and has specialized in business and finance journalism for the past 20 years. She was editor of Financial Management, the magazine... More by Ruth Prickett
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