How do we give fraud and money laundering investigators the confidence to confront suspects, customers, and others who are often aggressive and deceptive?
Both money launderers and fraudsters seek to deceive others and ordinarily operate with confidence in order to convince their victims and others to believe in them and fall for their deceit. Investigators within firms frequently find themselves in dialogue and confrontation with these people. In the event the investigators lack confidence, the fraudsters are more likely to prevail by exploiting this weakness. Thus, how do we help investigators to develop their confidence? I believe this is an area where a former law enforcement officer will commonly have an advantage, because he/she has previously been accustomed to dealing with confident and aggressive con men.
