Vulnerable Electric (VE) is a private utility company providing retail electricity service to 1.4 million customers in eastern and central Massachusetts. Headquartered in downtown Boston, VE has close to 600 employees across all its locations and generates about $250 million in annual revenue.
DISCLAIMER: This case study depicts a fictional cyber incident based on real-life scenarios described by expert interviewees, media reports, and other publicly available resources. While the details surrounding the characters, company, and ransomware attack are imagined, the business concerns and legal issues raised are plausible and based on actual cases.
