“Where should I start?” This is often the question a compliance professional poses to themselves when contemplating a difficult conversation. Such is the nature of our role; we are required to confront issues and the people behind issues.

We have been labeled as business prevention officers, because this too is our role when the business is bad business. Where colleagues see money, we see regulatory risk; criminal risk; reputational risk; and, nowadays, significant financial losses incurred by way of penalties and remediation.