Tone at the top really does matter

As sure as I write this, someone is out there saying that ‘tone at the top’ is one of the most overblown phrases in compliance. Yet if there is one truism about business, a company’s culture really does start at the top. While Enron did not enshrine that truism, it certainly still remains a potent example. If you put criminals in at the top, the rest of the company will be just as rotten.

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