Imagine this: You’re a large financial institution that has secured a government contract to collect, and then separate, tax returns and payment checks during tax season. But your employees feel overwhelmed and can’t handle such a tedious workload, so they put bundles of returns and checks in a bag and throw them away.

Jaclyn Jaeger is a freelance contributor to Compliance Week after working for the company for 15 years. She writes on a wide variety of topics, including ethics and compliance, risk management, legal,...