So now that NASA’s engineers have succeeded at landing the Curiosity rover on Mars, how about they all move to Corporate America and start testing new software programs before businesses unleash them on the rest of us?
Indeed, I was originally going to focus my criticism on Knight Capital Group, the twits on Wall Street whose new automated trading program flopped last week within moments of its existence and roiled the markets for half a day. But no! Just as I started drafting complaints about high-frequency trading and the financial markets, along came word of another IT failure at Southwest Airlines—where a one-day promotion last Friday ended up charging customers repeatedly for the same purchase.
