During his keynote address at the recent Compliance Week 2019 conference in Washington D.C., Preet Bharara, former U.S. Attorney for the Southern District of New York, invoked a word that may still be too infrequently used in compliance circles: “psychology.”

“I was talking to the general counsel of a Fortune 50 company,” he recalled. “She said that, at this huge company she worked for, when she has to think about how to motivate people to change their behaviors—and guide them into good behaviors—she found herself relying a lot more on her psychology degree than her law degree.”