When he worked as a lawyer at Tesco, compliance training was all about “ticking the box and getting it done,” David Ward told a Compliance Week Europe session on e-learning earlier this month. But his attitude changed when he became the retailer’s ethics and compliance director.
“From a compliance perspective, I really need people to ‘get it,’ so they don’t screw up, or that if they do, they know and can tell me about it,” he said. “That’s a critical difference.”
