Companies have used “key performance indicators” for years to track data that can help measure progress toward whatever goals a company has. And as compliance and risk management have risen to be primary corporate goals, so have compliance- and risk-related KPIs.
“In the last year, much more attention has been paid to how to operationalize compliance,” explains Sean Kracklauer, director of the Sarbanes-Oxley compliance practice at the Hackett Group, a consulting firm.
