NICE Actimize

White paper: Smarter Communication Surveillance with AI

2023-10-31T18:06:00Provided by NICE Actimize

In this White Paper from NICE Actimize and Accenture, we examine how financial services firms are managing Communications Surveillance today, and why current market trends demand a new approach that supplements traditional lexicon-based surveillance with Artificial Intelligence (AI) and in particular Natural Language Processing (NLP).