U.K. enforcement appetite over off-channel comms grows as U.S. wanes

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The U.K’.s financial regulator has given a strong indication that financial firms’ use of unauthorized devices and apps is under scrutiny and that policies around off-channel communications need to be tightened up. 

The Financial Conduct Authority (FCA) has also made it clear that management and executives will be more readily held to account after it found that they were the most likely to ignore their own rules. 

Experts believe this signifies a change in direction for the regulator, which so far has focused more on improving culture to promote better practice in this area rather than enforcement.

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