When stability fails: Why over-optimization creates organizational brittleness

business gears

Most organizations would say they value stability. Predictable operations, consistent output, and well-defined processes are generally considered marks of maturity. The assumption is simple: if a system can be made reliable, it becomes resilient.

Yet in practice, a system that is optimized for reliability alone often becomes fragile. It performs well under expected conditions but struggles when circumstances change. The failure feels sudden, but the brittleness was created gradually, often through well-intentioned efficiency efforts.

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