CFPB Goes Public With Complaint Database Narratives
If you were already alarmed by the reputational headaches and compliance challenges inherent in the Consumer Financial Protection Bureau’s complaint database, there is now even more to worry about. The Bureau is making the narratives behind those complaints public.
THIS IS MEMBERS-ONLY CONTENT
You are not logged in and do not have access to members-only content.
If you are already a registered user or a member, SIGN IN now.
Related articles
-
Article
CFPB Critics Focus Fight on Data Collection
Fights over the Consumer Financial Protection Bureau are often focused on critics’ perceived lack of accountability and transparency. In recent weeks, those battles have doubled down on concerns about how the agency collects, protects, and uses data on consumers and financial institutions. CFPB foes say it is collecting more information ...
-
Article
Four Years On, Firms Still Struggle With CFPB Compliance
What have we learned in the four years the Consumer Financial Protection Bureau has been on the beat? For starters, it’s aggressive, returning $10 billion so far to consumers through enforcement actions. A solid understanding of the CFPB’s compliance program expectations remains elusive, and the mood among firms in the ...
-
News BriefCFPB, DOJ withdraw guidance to lenders considering borrowers’ immigration status
Two months after the U.S. Consumer Financial Protection Bureau proposed a rule change to narrow anti-discrimination requirements for lenders, it has reversed previous guidance on noncitizen customers looking to borrow.