Flying the (not so) friendly skies of United

United Airlines seems to be battling an internal cultural issue, as recent events suggest. The beleaguered airline is once again in the news—this time for forcing a paying passenger off a flight to make room for its own staff.

THIS IS MEMBERS-ONLY CONTENT

Already a Member? SIGN IN here. If you’re not, click HERE for more information on our 30-day free trials and why you’re not able to view this story.