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Operational resiliency today

Michael Rasmussen | December 13, 2018

I am sitting in a pub in London having a last pint before I fly home in the morning. After an intense week of interactions with organizations my mind is laser focused on the burning issue of the day: operational resiliency.

The FCA, PRA, and Bank of England have recently released a discussion paper focused on the need to build greater operational resilience in organizations. This challenge is much broader than just the United Kingdom and financial services; it is an issue that crosses the globe and industries. How do we build resiliency in our business to risk and disruption?

Today’s organization is complex and chaotic—in a constant state of metamorphosis. Keeping complexity and change in sync is a significant challenge for operational risk management functions. Consider that the modern organization is:

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