Microsoft to pay $20M in FTC settlement over Xbox COPPA lapses

Microsoft store

Microsoft agreed to pay $20 million as part of a settlement with the Federal Trade Commission (FTC) addressing allegations its Xbox video game platform illegally collected and retained the personal information of children.

A proposed order filed Monday by the Department of Justice on behalf of the FTC in the case would require Microsoft to enhance Xbox privacy protections and delete certain data collected from children when parental consent is not obtained in line with the requirements of the Children’s Online Privacy Protection Act (COPPA) Rule.

The order is subject to court approval.

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