CFPB, NLRB to collaborate on monitoring employee surveillance

Employee monitoring

Two workforce regulators pledged to share information regarding instances of improper employer use of surveillance tools and the sale of employees’ personal information.

The Consumer Financial Protection Bureau (CFPB) and National Labor Relations Board (NLRB) adopted a memorandum of understanding to share information that will “help to identify and end financial practices that harm workers and to enhance the enforcement of federal consumer financial protection and labor laws and regulations,” the agencies announced Tuesday in a press release.

Surveillance tools used to track worker productivity, including those that use artificial intelligence, can continue to track employees outside of working hours. The CFPB and NLRB said they are concerned that “companies that own the surveillance tools might sell worker data to financial institutions, insurers, and other employers. Certain actions by these surveillance companies may be violating the Fair Credit Reporting Act along with other consumer financial protection laws.”

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