TCN Launches Business Intelligence Analytics Solution for Cloud-Based Call Center Platform
TCN, a provider of cloud-based call center technology, today announced the launch of Competitive Analytics, a fully integrated business intelligence analytics solution for its cloud-based call center suite, TCN Platform 3.0. The new solution provides real-time business intelligence (BI), analytics, and reporting through intuitive and customizable dashboards. Details inside.
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WebcastAug 7 | No Longer Optional: The Future of AI in TPRM
Don’t miss this opportunity to prepare your organization for the future of TPRM and stay ahead with AI as your second-in-command.