TCN Launches Business Intelligence Analytics Solution for Cloud-Based Call Center Platform

By 2015-04-29T15:45:00

TCN, a provider of cloud-based call center technology, today announced the launch of Competitive Analytics, a fully integrated business intelligence analytics solution for its cloud-based call center suite, TCN Platform 3.0. The new solution provides real-time business intelligence (BI), analytics, and reporting through intuitive and customizable dashboards. Details inside.

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