Provided by Theta Lake2019-10-10T03:09:00
Audio recording is commonplace for financial institutions due to well-established regulations concerning recording, handling, and retention, such as Dodd-Frank, MiFID II. With the addition of new privacy rules like GDPR, personal accountability regimes, and increasing fines for misconduct regulated industries are experiencing greater pressure to know what is in their audio recordings.
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Europe’s massive financial sector has become a magnet for illicit money flowing through its banks and markets. A new EU agency will be taking the problem head-on to fight against money laundering.
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The message from the regulators is clear - having an off-channel policy for mobile communications is not good enough.
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