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White paper: Best practices for Audio Recording Supervision
Provided by Theta Lake2019-10-10T03:09:00
Best practices for using AI & ML to enhance audio recording supervision programs.
Audio recording is commonplace for financial institutions due to well-established regulations concerning recording, handling, and retention, such as Dodd-Frank, MiFID II. With the addition of new privacy rules like GDPR, personal accountability regimes, and increasing fines for misconduct regulated industries are experiencing greater pressure to know what is in their audio recordings.
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