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Due to COVID-19, we will be holding the 8th Annual Compliance Week Europe conference virtually this year on 11 November. We are developing an agenda focused on cutting-edge international topics, as well as new perspectives on the fundamental issues of regulatory compliance impacting our world today.
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Membership exclusive: Carnival compliance case study
Join Compliance Week today and get full access to our six-chapter case study detailing cruise line Carnival’s tale of compliance redemption set against the backdrop of the coronavirus pandemic. The 20,000-word report includes exclusive interviews, detailed graphics, photos, videos, and more.
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White paper: Essential transcription dos and don’ts for your audio recording review program
Provided by Theta Lake2019-08-29T01:33:00
Transcription is merely a starting point for call recording review and even the voice portion video recording review.. That said, voice-to-text technologies and even search tools built for transcripts still haven’t met both of the distinct last-mile-needs around using transcripts for compliance.
This paper will provide specifics on how and why that will impact your compliance program, and what you can do about it. That includes discussing how to use NLP to move beyond word errors and focus instead on context, domain relevance, and intent within the conversation.
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