ZL Technologies, a unified information governance provider, has formed a strategic partnership with Socialware, a social media compliance and marketing platform for regulated industries.
The partnership combines the consolidated data management of the ZL Unified Archive (ZL UA) with Socialware’s social media access and policy enforcement solutions for social media users in regulated industries. This means that regulated businesses can leverage ZL’s archiving and data governance, combined with Socialware’s ability to manage the use of the native social media sites across thousands of users, effectively creating a robust and complete solution for social media governance and archiving.
The rise of the social era unleashed an unprecedented tidal wave of new communications data, presenting regulated firms with the immense challenge of implementing social compliance policies and access controls to manage this data. Regulatory guidelines, set by bodies such as the Financial Industry Regulatory Authority and the Securities and Exchange Commission, dictate chain of custody and need for defensibility of all relevant communications, while the inherent design of social networks continues to encourage informal interactions.
The new partnership between Socialware and ZL combines social media compliance and unified information governance, allowing financial services firms to permanently manage their social media content in the same environment as all other enterprise unstructured data. Information can be ingested directly from Socialware’s applications into ZL UA for permanent governance.
The result is an optimized workflow and governance paradigm in which end users can freely use native social media sites with access controls and workflows offered by Socialware, while having the required data stored to a consolidated and highly defensible management environment. Here it can be fully leveraged for records management, e-Discovery, storage, analytics, and much more alongside other content such as enterprise files, e-mails, and instant messages.