Is ChatGPT the privacy problem? Or is GDPR?
Italy might have been the first European Union country to temporarily suspend AI platform ChatGPT from processing its citizens’ data, but others have launched inquiries into how the technology uses and obtains personal information.
The Italian data protection authority (DPA), Garante, banned the tech service in March over allegations its data gathering did not comply with the EU’s General Data Protection Regulation (GDPR). The regulator has since asked OpenAI, the U.S.-based developer of the platform, to adjust its chatbot—particularly around detecting and deleting false data and implementing age verification controls—so it can resume providing services by April 30.
The company announced updates to its user privacy controls Tuesday.