IPC Systems, a provider of global communications solutions and software for the financial services industry, announced an agreement with Actiance, a communications compliance and archiving provider. This collaboration will leverage Actiance’s Alcatraz solution by offering IPC’s financial services customers a holistic archival solution across various digital communications, including voice.
“The ability to holistically manage all communication data from the point of origination through capture, archive, and transaction analysis will be a competitive advantage for financial services firms that want to ensure they comply with all regulatory requirements as efficiently as possible and improve their risk management capabilities,” said Lionel Grosclaude, SVP, risk and compliance at IPC. “IPC’s ability to unite voice retention capabilities with other media types is a pivotal step forward in solving customers’ critical information management and regulatory compliance challenges.”
Alcatraz is capable of archiving over 80 different types of digital communications, ranging from email to enterprise social networks, financial networks, and public social media. Via this collaboration, IPC will unify communications across a diverse set of voice platforms and work with Actiance to add this content to Alcatraz.
IPC will offer its more than 6,000 financial services customers worldwide a scalable and cost-effective cloud-based or premise-based archive solution that not only stores and catalogues digital communications data, but voice communications as well. The aim is to enable financial services companies to streamline and simplify the process by which they archive their information in order to comply with evolving and complex regulatory demands globally.
The IPC Alcatraz solution will also facilitate retention policy implementation and provide the ability to efficiently search, analyse and access information across all media types related to a single transaction or interaction, or as many as may be needed.